1. Why can't I use the Bank Sahabat Sampoerna Virtual Account (VA BSS) for Payroll Disbursement?
The Bank Sahabat Sampoerna Virtual Account (VA BSS) is currently experiencing issues or maintenance and, therefore, cannot be used for the disbursement process at this time.
2. Can other disbursement methods still be used?
Yes. Other Virtual Account methods, such as BNI, BCA, Mandiri, Permata, and BRI, are still operating normally.
3. What is the best alternative if the Bank Sahabat Sampoerna Virtual Account (VA BSS) cannot be used?
The best alternative you can use right now is the BRI Virtual Account because, currently, only the BRI Virtual Account supports the BI-Fast transfer method. Please note that there is a maximum BI-Fast transfer limit of Rp250,000,000 per disbursement transaction.
4. What should I do if I have already created a Bank Sahabat Sampoerna Virtual Account disbursement transaction?
You can cancel (cancel) the disbursement transaction first before creating a new Virtual Account.
5. How do I create a BRI Virtual Account (VA) as an alternative?
Follow these steps:
- Open the Payroll Disbursement page by clicking here.
- Click “My Virtual Account”.
- Select “Create/Add Virtual Account”.
- Select the BRI bank.
- Fill in the required information in the available form fields.
- Then, save it. The Virtual Account will then be active.
6. Can I immediately perform a disbursement after creating a new Virtual Account?
Yes. Once the BRI Virtual Account status is active, you can immediately proceed with the disbursement process using that method.
7. Where can I find the complete guide for creating a Virtual Account?
A complete guide on creating a Virtual Account for disbursement through Mekari Talenta can be found by clicking here.