Mekari Talenta has implemented an additional layer of security in the form of One Time Password (OTP) verification sent via WhatsApp. This step is taken to secure access to sensitive data when users access Salary Slip (Payslip), submit changes to account numbers, and view the history of changes to personal data.
Here are some steps to take if the OTP is not received:
- You will only get an OTP via WhatsApp with Mekari OTP as the sender's name and the phone number listed +62 811-1140-323.
You can also get an OTP from the following Mekari number, namely +1 (717) 461-7003.
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Make sure that the number has never been blocked; if there has been a blocking of the number, you can open the blocked access.
How to Unblock a Number on WhatsApp:
1. Find the sender's name Mekari in the contact list WhatsApp.
2. Open the conversation with the blocked contact.
3. The option "Unblock" / "Unblock" will appear right inside the chat window.
4. Tap the option to unblock. -
Then, the following information appears on your chat window display.
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Tap the message “This business uses a secure service from the Meta company to manage this chat. Tap for more info”. Then, you will be directed to the WhatsApp Terms of Service display (https://wa.me/tos/20210210), which is an updated version of the Terms of Service. Press the "Agree" button when the application asks for agreement to the new terms or privacy policy.
Important
In addition, you need to make sure that you are using the latest version of WhatsApp by looking at your App Store or Play Store with the keyword search "WhatsApp". If it has been updated, then the “Update” button will not appear.
Next, you can try sending the OTP again by taking action to access the Pay Slip(Payslip), submitting a change of account number, and viewing the history of changes to personal data on Mekari Talenta. This is a guide on how to get an OTP that was not sent from Mekari Talenta.