Through Talenta, you can manage the On-call schedule feature and its shifts. This feature is available on the On-call Index page. With this feature, you can plan which employees need to be on standby on selected dates and send notifications to those individuals in case of emergencies.
You can create schedules, assign shifts immediately or in advance, as well as delete and cancel on-call duties. Here are the steps.
A. How to Manage On-call Schedule
To schedule a specific date for an employee to be on-call so they are on standby before that date, go to the Time menu, then click On call.
On the On-call schedule page, click “Create on-call.”
-
Fill in the Date and Description of the On-call schedule.
- You can select more than one day.
- Click “Guidebook” to open this guide.
- Filling in the Description field is optional. Click “Select employee” to choose which employees you want to assign to the On-call shift on the selected date.
-
Click the names of the employees you want to assign. Their names will move to the selected list on the right. Once accurate, click “Submit” to save the selected employees to the list.
- Click “Filter” to help you find employee names based on specific types such as Branch, Organization, Job position, Job level, or Employment status.
- Search for a specific employee by typing their name in the “Search bar.”
- Click “Select all” to select all employees listed on the left side. -
The selected employees' names will appear in the selected employee list as follows.
Explanation:No. Button/Column Name Description 1 Search bar Click to search for a specific employee name in the Assign employee list. 2 Name checkboxes Click to check employee names for bulk Remove employee actions. 3 Schedule checkboxes Click to check employee names to assign them either in bulk or individually according to the date. 4 Select all Click to select all dates in the list according to the employee name row. 5 Delete from the list Click to remove employee names from the On-call assignment list. Click “Save” to save the new On-call schedule.
The employees on the schedule will appear on the On-call schedule page with the status Not assigned. Click “Actions” then Assign on-call shift to assign the employees.
The Assign on-call shift sidebar will appear as shown below. The employee's shift on that date will be displayed in the plan details. Select “Add on-call shift” to set the On-call shift time, which is outside the regular working hours (if there is a shift).
-
Then, enter the Start time and End time for the On-call shift. Make sure the times are outside working hours.
Click “Add on-call shift” if there is more than one on-call shift outside working hours.
The on-call shift has been successfully assigned. You can see the shift details by hovering your cursor over the On-call shift column as shown below.
Click “Actions” if you want to add an on-call shift assignment (Assign on-call shift) or remove it (Remove on-call shift).
B. How to Manage On-call Shifts Without Creating an On-call Schedule
To directly assign a shift (with specific date and time) to an employee, on the On-call schedule page, click “Create on-call” then Shift.
-
The Create on-call shift sidebar will appear.
Explanation:No. Button/Column Name Description 1 Employee Select the employee's name here. 2 Date Specify the on-call shift date. 3 Shift Employee's shift information on the specified date will appear here. 4 Add on-call shift Click to add an on-call shift. Then, fill in the Start time and End time for the On-call shift. Ensure the time is outside working hours.
Click “Add on-call shift” if there is more than one on-call shift outside working hours.
If the information filled in the on-call shift form is correct, select “Save”. Or select “Save & create new” if you want to save this overtime plan and create a new one.
This is the guide to managing the On-call schedule. Next, if you want to learn about other schedule management features in Talenta, you can study the Scheduler feature here.