How to Use Liveness Validation on Talenta Mobile Live Attendance

Article author
Learning Center Mekari
  • Updated

Liveness Validation on Live Attendance is a feature that can detect whether the selfie taken is of a real face or not. This process is useful to ensure there is no fraud when employees perform direct attendance by detecting whether the selfie taken is of a real face or not. Unlike face recognition, Liveness Validation can differentiate between a real face and a fake face image.

Important
Before you can use this feature, you need to activate it first by contacting the support team via email at support-hr@mekari.com. Then, there will be several inquiries you need to complete to set up this feature; click here to read the guide. Employees must have a profile picture on their Talenta account first to use this feature. For better effectiveness of the Face Recognition feature, make sure your Talenta Profile Picture meets the following criteria:
Comp_2.gif

Here is a guide to using Liveness Validation on Live Attendance:

  1. Log in to Talenta Mobile.

  2. Click “Live Attendance”.

  3. Click “Clock in/out”.
    LATTD2.png

    If your company applies the rule to take a break attendance with Liveness Validation, you can slide the “coffee cup” icon to the right.
    1c.png
    Then, slide the “left arrow” icon to the left to clock out from your break. You can also see your break duration on the displayed timestamp.
    1d.png

  4. On Clock-in/Clock-out and Start Break/End Break (if available), take a selfie photo showing your entire face as per the criteria below.
    Comp_1_2.gif
    If your photo does not meet the Liveness Validation criteria, you will receive the following messages:

    No. Error Message Explanation
    1. Please retake the actual selfie of your face. Your photo was detected as not a living being.
    2. Your selfie doesn't match the profile photo, please retake your selfie. Your photo does not resemble your profile picture.
    3. Please retake the actual selfie of your face. Your photo is considered low quality, blurry, or dark.
    4. Please remove accessories on your face and retake a selfie. There is an object blocking your face, so your face photo cannot be accepted.
    5. Please retake a selfie containing one face image. There are multiple face objects, so you need to take a new photo with only one face.
    6. Please move closer to camera and retake your selfie. Your face is too far from the camera, so you need to retake your photo.
  5. Enter notes and click “Clock in/out”.
    LATTD4.png

    Make sure the selfie photo matches the profile photo on your Talenta account. You can retake your photo by clicking the “-” icon on your photo.

  6. There are several notification displays you may receive after clocking in/out on Talenta.

    1. Clock in successful
      If the attendance is successfully input into the Talenta system, you can see the attendance details as shown below. Click “Back to home” to return to the Talenta Mobile home page.
      LV2.png

    2. Image verification
      If after taking the attendance photo, you are then directed to the Image verification screen, it means the system failed to detect your photo. To minimize this in the future, you can do this Image verification by clicking “Upload selfie” to take a photo. Then you can redo your attendance.
      cico

    3. Attendance in progress
      - If you get the screen below after clocking in/out, it means the system is processing your attendance verification due to high traffic during check-in/check-out hours. This process takes up to 15 (fifteen) minutes. Click “Okay” to return to the main screen.
      ASYNC1.png
      - Then, on the main screen, you will see the following display. You can see a yellow box informing you that the system is saving your attendance data.


      You can click “View log” if you want to check your Attendance status. The attendance status "In progress" indicates that the system is still verifying.
      ASYNC3.png
      While the Attendance status is still “In progress”, you cannot clock in/out again. This is because your data is still being validated. 

  7. If your Attendance status is In progress, then after a maximum of 15 (fifteen) minutes, you will receive the following push notification:

    1. Clock in data verified
      Clock in data verified indicates that your data has been successfully verified by the system.
      ASYNC4.png
      You can then click the notification and you will be directed to your clock in/out details.
      ASYNC4A.png

    2. Clock in/out pending
      Clock in/out pending means your attendance requires approval from the Admin/manager. This is because there is a data mismatch in your Talenta records, such as incorrect location, unmatched face, or failed liveness verification. Click the notification to open the attendance details.
      ASYNC5.png
      Then, you can contact your company's Talenta Admin/manager to match the data and attendance details below.
      ASYNC5A.png
      Similarly, for break attendance, there will be a Pending status if the location does not match. You will need to wait for your Manager to approve the break.
      1e.png

That is the guide for using Liveness Validation on Live Attendance. Next, you can learn the Selfie Liveness Validation Guide on Talenta Live Attendance here.